How can I request my card?

Request your card inside the app. Go to the section "____" and clic on "____". We'll guide you through the process and we'll send the new card to wherever you want.

How do I ask for a replacement in case of theft or loss?

If you lost your card or you were a robbery victim, you can ask for a replacement by getting in touch with us via chat inside the app or by sending an email to us to: [email protected]

Explain your case, and we'll help you sending your new card to the your preferred adress.